Return/Exchange Policy
90-day Money Back Guarantee, No Questions Asked: FitBeast is not only committed to providing high-quality products, but also strives to provide customers with reliable and considerate services. Therefore, we attach great importance to your return and exchange issues and provide 90-day (from the date of order ) no reason return policy to help you achieve your expectations for a healthy, free life.
Return Procedure
1.If you have any questions, you can contact our customer support center at service@fitbeastclub.com for the Return Address. Please also provide order number, product photos, and the problems you encounter in the email. We will solve your problems within 24-48 hours.
2. Return your product. Please return it in the original packaging and ensure the integrity of the product (except if the product itself is damaged). Important: Return postage is the responsibility of the customer and we recommend using delivery confirmation to avoid any delays.
3. The return must arrive at the designated place within 60 days after the return application is approved. We will inspect the product within 3 working days after receiving the package.
4. All refunds will be processed within 3 days after the product has been checked. Please allow up to 5 days for your financial institution to process the refund.
Exchange procedure
1.If you have any questions, you can contact our customer support center at service@fitbeastclub.com for the Return Address. Please also provide order number, product photos, and the problems you encounter in the email）.We will solve your problems within 24-48 hours.
2. Return your product. Please return it in the original packaging and ensure the integrity of the product (except if the product itself is damaged). Important: Return postage is the responsibility of the customer and we recommend using delivery confirmation to avoid any delays.
3. If you are not completely satisfied with your product(s), you may request that we send another quality product in “exchange” for it with free shipping.
4. All exchanges are final, which includes returning the original product for a financial refund and any products sent in “Exchange”.
We provide you with an ultra-long return cycle of up to 90 days, the purpose is to improve your product experience. Therefore, we recommend that you fully experience our products, some products need to be used for more than 30 days before you can see him to us What an amazing change. That's why we offer you such a long return cycle. As a fitness brand, we are committed to helping you build your home gym, hope you have a pleasant shopping experience! Anyway, any questions, please contact us at service@fitbeastclub.com.
Return Procedure
1.If you have any questions, you can contact our customer support center at service@fitbeastclub.com for the Return Address. Please also provide order number, product photos, and the problems you encounter in the email. We will solve your problems within 24-48 hours.
2. Return your product. Please return it in the original packaging and ensure the integrity of the product (except if the product itself is damaged). Important: Return postage is the responsibility of the customer and we recommend using delivery confirmation to avoid any delays.
3. The return must arrive at the designated place within 60 days after the return application is approved. We will inspect the product within 3 working days after receiving the package.
4. All refunds will be processed within 3 days after the product has been checked. Please allow up to 5 days for your financial institution to process the refund.
Exchange procedure
1.If you have any questions, you can contact our customer support center at service@fitbeastclub.com for the Return Address. Please also provide order number, product photos, and the problems you encounter in the email）.We will solve your problems within 24-48 hours.
2. Return your product. Please return it in the original packaging and ensure the integrity of the product (except if the product itself is damaged). Important: Return postage is the responsibility of the customer and we recommend using delivery confirmation to avoid any delays.
3. If you are not completely satisfied with your product(s), you may request that we send another quality product in “exchange” for it with free shipping.
4. All exchanges are final, which includes returning the original product for a financial refund and any products sent in “Exchange”.
We provide you with an ultra-long return cycle of up to 90 days, the purpose is to improve your product experience. Therefore, we recommend that you fully experience our products, some products need to be used for more than 30 days before you can see him to us What an amazing change. That's why we offer you such a long return cycle. As a fitness brand, we are committed to helping you build your home gym, hope you have a pleasant shopping experience! Anyway, any questions, please contact us at service@fitbeastclub.com.
